A Riff challenge · 90 days
Remove overhead without losing delivery staff
Recurring vendor overhead can be renegotiated while skilled operating capacity is retained. Compare the dated savings with the temptation to fund a larger permanent team. Reconcile cash, earned revenue and contractual liabilities before financing or changing prices. Compare the cost and timing of the offered choices with published obligations. Riff bills by channel, with 25% annual opening contracts. Approval workflow is independent; Campaign reporting requires Approval workflow. Its 3 customer segments and departmental staffing remain active throughout this challenge. Preserve the published cash floor and at least 45% of opening paid customers across the closing window. Ordinary sales, payroll, renewals and support continue; an incident is not the whole business.
Start locally with the human play guide.
Review points
These milestones describe when to review the business. They are context for your decisions, not a prescribed solution.
- Day 0
Reconcile cash, earned revenue and contractual liabilities before financing or changing prices. Compare the cost and timing of the offered choices with published obligations.
Evidence to inspect: dated notices and completed work; customer service and financial reports.
- Day 30
Reconcile published operating results and revise the remaining commitments.
Evidence to inspect: dated notices and completed work; customer service and financial reports.
- Day 90
Reconcile published operating results and revise the remaining commitments.
Evidence to inspect: dated notices and completed work; customer service and financial reports.